Frequently asked questions

General

There are many reasons why it is beneficial to have your own ordering system:

  • you can build up a direct relationship with your customers
  • there's no middleman controlling access to the customer
  • you want to save on those high commissions

tap4drink allows you to build your own ordering system quickly without much effort.

tap4drink offers a modern, easy to use platform which can be used with almost any hardware, at an attractive price. We have built in a lot of tools and features to engage customers and promote your business, and you can use the same system for your restaurant and delivery service.

Generally, no. These portals are quite useful to get customers who don't know your business yet. And for new customers, it's also worth to pay the commission. However, you don't want to pay commission for repeat customers, so you should direct them to your own ordering system.

There are several channels with which you can promote your website and ordering system:

  • Search engines
  • Portals like takeaway.com
  • Social media (Facebook, Twitter, Instagram)
  • Offline marketing, like flyers or billboards
  • Word of mouth

Search engines, portals and social media can help you to promote your business to customers who don't know about your offerings yet, whereas offline marketing can address customers in a given region. Word of mouth is a very powerful marketing tool: A happy customer who tells their friends and family is worth much more than an ad or flyer, at no cost.

tap4drink helps you to find new customers, and turn customers into loyal, happy customers. Use the discount system to measure and optimize offline marketing, and to increase a customer's engagement.

There are several measures to get listed higher up in Google:

  • Present your business and offerings in an optimized way
  • Keep your Google Business listing up to date
  • Regularly post on social media about your offerings

The digital menu and built-in homepage in tap4drink helps a lot to get high-ranking content for Google.

Billing

No, there is no setup fee. You can start right away and test the system for up to two months totally free.

Click here to create your account and set up your ordering system

tap4drink only costs a very reasonable monthly rate. Check out our pricing page for details.

No, you don't have to pay commissions. tap4drink is charged at a fixed rate, there are no commissions or hidden costs.

We support bank transfer and direct debit / bank collection. You can enable direct debit through the account settings.

You can cancel any time within a period of two weeks towards the end of the month. There's an option to cancel your account in the account settings.